Assistance for residents affected by immigration enforcement

If you or a family member has been impacted by recent immigration enforcement, the City is providing financial assistance, deportation legal defense and other resources. Learn more here or call (714) 565-2655

Water rate study

Santa Ana is committed to delivering safe, high-quality water at the most reasonable cost. To ensure fairness and long-term financial sustainability, the City conducts formal rate studies and adjusts charges based on system needs, infrastructure investments, and changes in wholesale water supply costs.

In 2019, the City completed a comprehensive Water, Recycled Water, and Sewer Rate Study, which established a multi-year financial plan and authorized the use of pass-through adjustments to respond to increases in wholesale water costs.

On this page, you’ll find:

Water, Recycled Water, and Sewer Rate Study

[October 2019]

 

This document outlines the financial objectives, cost-of-service methodology, and recommended rate structures that help ensure the continued reliability of Santa Ana’s water and sewer systems. Download the study.

 

 

Notice of Pass-Through Commodity Increase

[May 2023]

 

Issued in accordance with the 2019 study and City Council resolution, this notice reflects adjustments to customer rates based on increases in wholesale water supply costs. Download the notice.

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