4th of July holiday closure: City Hall is closed, there is no street sweeping and trash collection will be delayed by one day on Friday, July 4, 2025.    

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Deadline

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Benefits

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Help

For questions or support, contact:

  • Phone: 555-555-5555
  • Email: help@proudcity.co

Frequently asked questions

How to submit the Limited Authorization for Arrest Form
Print, fill out, and return it to us
Download, print, and complete the Limited Authorization for Arrest Form and fax or mail it to us:

You can fax the completed form to (714) 245-8098.
You can also mail it to us:
Santa Ana Police Department M-18
Police Service Officer
60 Civic Center Plaza, P.O. Box 1981
Santa Ana, CA 92702

Visit here for more information: https://www.santa-ana.org/limited-authorization-for-arrest-no-trespassing-program/

How to submit the Limited Authorization for Arrest Form
Print, fill out, and return it to us
Download, print, and complete the Limited Authorization for Arrest Form and fax or mail it to us:

You can fax the completed form to (714) 245-8098.
You can also mail it to us:
Santa Ana Police Department M-18
Police Service Officer
60 Civic Center Plaza, P.O. Box 1981
Santa Ana, CA 92702

Visit here for more information: https://www.santa-ana.org/limited-authorization-for-arrest-no-trespassing-program/

The Division 2- Just Cause Evictions provisions apply after a Tenant has continuously and lawfully occupied a Residential Real Property for thirty (30) days. See SAMC § 8-3120 (a).

No. A “Rental Agreement,” as defined under the Ordinance, may be written or oral.

A Tenant may submit a Tenant Petition to request review of any violation by a Landlord under the Ordinance. See SAMC § 8-3145 and the Ordinance Regulations, Policies and Procedures for all necessary requirement and procedures. A Landlord and Tenant may also agree to submit their dispute to voluntary mediation with a neutral third party. See SAMC § 8-3146.

Neither the Division nor the Rental Housing Board establish any type of standard fair return rent increase. Any Rent Increase in excess of the maximum allowable Rent Increase is determined either by a Hearing Office or the Rental Housing Board. See SAMC § 8-3145 and the Ordinance Regulations, Policies and Procedures for all necessary requirement and procedures.

A Landlord may submit a Fair Return Petition to the City to request a Rent Increase in excess of the maximum allowable Rent Increase in order for the Landlord to receive a “fair and reasonable return” on a Rental Unit. See SAMC § 8-3142 and the Ordinance Regulations, Policies and Procedures for all necessary requirement and procedures.

Neither the Division nor the Rental Housing Board establish any type of standard pass-through costs. Any pass-through cost allowable is determined either by a Hearing Office or the Rental Housing Board. See SAMC § 8-3145 and the Ordinance Regulations, Policies and Procedures for all necessary requirement and procedures.

A Landlord may submit a Capital Improvement Petition to the City to request a separate pass-through cost that may be charged to Tenant(s) in addition to the Rent for a Rental Unit. Detailed documentation of expense and adherence to specific provisions of the Ordinance. See SAMC § 8-3143 and the Ordinance Regulations, Policies and Procedures for all necessary requirement and procedures.

The Rental Registry generates an automatic payment receipt for the payment of the Rental Registry Fee, and Landlords may provide a copy of the payment receipt to their Tenants.

If a Landlord refuses to provide a copy of the payment receipt to a Tenant, the Tenant can contact the Division to receive a confirmation for the payment of the Rental Registry Fee.

Creation of a Rental Registry account is available to each Landlord/Owner or their representative of a Rental Unit/Residential Real Property within in the City. A numeric PIN (Personal Identification Number) generated by the City is required to access a specific Rental Unit. A property manager for a Rental Unit/Residential Real Property may provide the Division with the operative property management agreement (and possibly other documents) in order to again access to the PIN. A Landlord/Owner, in the alternative, may provide the PIN to their property manager.

No. Landlords in the City may pay several different fees to the City including, but not limited to, the Rental Registry Fee, Business License Tax, and Proactive Rental Enforcement Program (PREP) fees.

Landlord can verify their Rental Registry Fee payment status and amount due/paid via the Rental Registry, or Landlords may contact the Division to confirm payment information.

The contact information for various other programs is below and not a comprehensive list of contact information.

Business License Tax (714) 647-5447 BusinessTax@santa-ana.org
PREP (714) 647-5335 PREPbill@santa-ana.org

 

No. Landlords are required to provide written notice of a change of ownership through the Rental Registry within thirty (30) days of the close of escrow. See SAMC § 8-3160.

Written notices submitted by mail to the Division will not be processed.

No. Invoices are generated electronically in the Rental Registry after the Registration Form is submitted.

The Division mass mailed invoices during the first program year to facilitate Initial Registration for Rental Units in the Rental Registry, and the Division will no longer continue the practice. Invoices will only be generated electronically within the Rental Registry.

No. The Fee pass-through is not considered part of the Rent. The Fee can be noted as a payable fee separate from Rent.

No. The Fee pass-through is not considered part of the Rent in calculating any Rent Increase.

After timely payment of the Rental Registry Fee, a Landlord may pass through up to fifty percent (50%) of the Fee to Tenant(s) of the applicable Rental Unit, to be paid by the Tenant in twelve (12) equal monthly installments.

For the upcoming billing period of July 1, 2025 to June 30, 2026, a Landlord can pass-through 50% of $100 which is $50. The Landlord may split the $50 pass-through fee in twelve (12) equal monthly installments.

The Rental Registry Fee for each Rental Unit for the program year July 1, 2025 to June 30, 2026 is $100.

The amount of the Fee is determined by resolution of the City Council adopted from time to time and set forth in the City’s Miscellaneous Fee Schedule. See SAMC § 8-3161 (a).

Landlords are required to pay the City a Rental Registry Fee for each Rental Unit owned in the City that is subject to the Ordinance.

The Rental Registry Fee is a fee adopted per City Council to support the cost to implement, administer, monitor, support, and enforce the provision of the Ordinance.  See SAMC § 8-3161.

No. The annual process of Rental Unit registration includes filing an annual claim of exemption. If the claim of exemption and requisite supporting documents are not submitted by July 1 of each year for any Rental Unit, the Rental Unit shall be deemed to be subject to the provisions of the Ordinance. See SAMC § 8-3160(d).

Landlords may raise a Tenant’s Rent once every 12 months, and the Rent Increase cannot be more than the City’s maximum allowable Rent increase percentage.

The Rent Stabilization Division will announce the annual maximum allowable Rent increase percentage by June 30th of each year, and it shall be effective on September 1st of each year.

The Rent Stabilization Division will determine the maximum allowable Rent Increase on the lesser number of 3% or 80% of the percent change in the Consumer Price Index (CPI).

The previous program year’s registration period ended on January 31, 2025. If a Landlord recently completed a Registration Form and paid the Rental Registry Fee, after January 31, 2025, the Registration was late.

The current program year is July 1, 2025, to June 30, 2026, so Landlords are receiving a notice to comply with the current program year.

Rental Unit registration is an annual requirement. The Rent Stabilization Division will send a notice about annual registration every year. See SAMC § 803160 (f).

Yes. The City may assess additional late charges. See SAMC § 8-3161 (c).

The City may commence enforcement against any Landlord who fails to register a Rental Unit, or provide current and accurate data regarding a Rental Unit.

No Landlord shall advertise for rent, demand or accept Rent for a Rental Unit, or evict any Tenant from a Rental Unit, if the Rental Unit Registration is not complete and accurate. No Rent increases shall take effect for any Rental Unit unless the Landlord has accurately completed the Rental Unit Registration. See SAMC § 8-3160 (k).

During the Newhope Library’s closure and renovation, access to Library collections will be limited. Please visit the new Delhi Library branch, the Outdoor Library Kiosk at Jerome Park, the Knowledge Mobile, or online at the eLibrary for access to Library collections including books, eResources, and all other materials.

Yes. You can sign up for a library card at the Delhi Library branch, any of Knowledge Mobile’s stops, Pop-Up Library locations, along with El Salvador Community Center, Garfield Community Center, Jerome Center, and Roosevelt-Walk Center. See our website for library locations and service hours. A library card is free for all California residents. You can also click here to request a temporary online card through our online borrower registration page.

Yes. In-person programs will be available at no cost to the community. In-person programming will be held at Jerome Park, El Salvador Community Center, Garfield Community Center, Roosevelt-Walker Center, Knowledge Mobile stops. Once they open to the public, the Outdoor Library at Jerome Park and Delhi Library will also offer programs and events.

Check our calendars online to view any upcoming virtual programs.

No. The Santa Ana Public Library has been fine-free since 2021. Patrons are still responsible for returning all items they borrow to avoid charges for lost items and materials.

A new library branch inside the Delhi Community Center is expected to open on July 3, 2025, and an innovative Outdoor Public Library in Jerome Park is also anticipated for July 2025.

Pop-up library services are available at City Hall on Mondays and will be available at Rosita Park once a week. Library Services and programs will continue to be available at various community centers throughout Santa Ana including Jerome, Roosevelt, Garfield, and El Salvador Community Center. In addition, the Knowledge Mobile will continue to make stops throughout the community, including Rosita Park, offering books, resources, programs, and services.

Public computers and printing are available at the following Community Centers: Jerome, Roosevelt, and Garfield.

During the renovation, the book drop-off box will be relocated onsite to remain accessible to patrons who need to return materials. Starting July 3, the Delhi Library will provide holds, receive book returns, and offer a full array of programs and services to the community. Patrons can also return library materials and pick up holds at various community centers throughout Santa Ana including Jerome, Roosevelt, Garfield, and El Salvador Community Center. Knowledge Mobile staff can also place holds for patrons, but due to space limitations, holds cannot be picked up at bookmobile stops.

Beginning July 2, 2025, the Newhope Library will begin an exciting renovation to enhance library facilities and services for the entire community. Highlights of this renovation include a new glass storefront-style entrance and lobby, a brand-new Innovation Center with upgraded technology for STEM learning, a fully renovated outdoor patio with new seating and shade structure, a new reimagined colorful and inviting building façade, and a fully modernized interior.

This Library is expected to reopen to the public in Spring 2026. Once construction is finalized, the community will be invited to a grand opening celebration. Visit our website for updates on this project.

Keeping business and personal finances separate is essential for tax and legal purposes.

A solid business plan increases your chances of success. Free resources are available:

• SBDC (Small Business Development Center)
Phone: (800) 616-7232
Website: Home – OCIE SBDC

• SCORE Orange County
Phone: (714) 550-7360
Website: Orange County | SCORE

Employers must register with the Employment Development Department (EDD).

Phone: (888) 745-3886
Cost: $0
Website: Employers: Payroll Tax Account Registration

Depending on your business type, you may need:

• Liquor Stores and Restaurants Serving Liquor – Liquor License
Phone: (714) 558-410
Website: Apply for a New License | Alcoholic Beverage Control

• Manufacturing and Emissions – Air Quality Permit
Phone: (909) 396-2000
Website: Permits | AQMD

Required if you are selling a product in the State of California.

Cost: $0
Application: CDTFA Online Services
Website: Obtaining a Seller’s Permit

Businesses serving food must comply with the City of Santa Ana’s FOG program.

Cost: Free to enroll (additional fees for appliances may be necessary)
Website: Fats, oils, and grease control program – City of Santa Ana
More Info: Food Service Establishment – Fats, Oils, Grease Application Form

Required for businesses operating out of a physical location.

Cost: $147 (Tier 1) or $544 (Tier 2)
Website: Certificate of Occupancy Application | City of Santa Ana
Schedule Inspection: Occupancy Inspections

Taxi businesses operating in Orange County must obtain an OCTAP permit to operate legally.

Application: OCTAP Company Permit Application
Website: Orange County Transportation Authority

If operating oversized or overweight vehicles, obtain a special transportation permit through the California Department of Motor Vehicles.

Cost: $35 – $2,500 (varies by vehicle weight and type)
Website: Caltrans – Transportation Permits | Caltrans
More Info: How To Apply | Caltrans

A business license is required to operate in Santa Ana. Contact the Business Tax Office for applications and fees.

Phone: (714) 647-5447
Cost: $57
Website: Business license & related services – City of Santa Ana

Required for food trucks and carts in Orange County. First-time permits must be obtained through OC Environmental Health.

Cost: $183 – $488 annual fee
Application: Mobile Food Facility Health Permit Application 2023.pdf
Fee Schedule: Mobile Food Facility Permit Fee Schedule
More Info: Mobile Food – Trucks and Carts | Orange County California – Health Care Agency

Obtain a Home Occupation Permit before applying for a business license.

Cost: $54
Website: Home Occupation Permit | City of Santa Ana
More Info: Home-based businesses are not required to obtain a Certificate of Occupancy (COO).

Required for partnerships, corporations, and businesses with employees. Sole proprietors without employees can use their Social Security number.

Phone: (800) 829-4933
Cost: $0
Website: Get an EIN | Internal Revenue Service
More Info: How to Apply for an EIN | Internal Revenue Service

If using a name other than your own, register a DBA with the Orange County Clerk Recorder.

Phone: (714) 834-2500
Cost: $23 – $32
Website: Fictitious Business Name | OC Clerk Recorder Department

Select a legal entity type (LLC, Corporation, Sole Proprietorship, etc.). This affects taxation, liability, and financing. Consult an attorney or tax professional for guidance.

Cost: Varies by structure and filling type
More Info: Online Business Services | California Secretary of State

Certain business structures must register with the California Secretary of State:

Required: Corporations, LLCs, LPs, LLPs
Optional: General Partnerships and Sole Proprietorships
Cost: Varies by entity type ($50 – $120)
More Info: Starting a Business – Entity Types : California Secretary of State

Confirm your business location complies with city zoning laws. Check your zoning using the City’s Property Activity Search AND Contact the Planning and Building Agency.

Phone: (714) 647-5804
Cost: $54 – $19,945 (varies by zoning request)
Website: Property Activity Search
More Info: Zoning documents – City of Santa Ana

The City of Santa Ana’s Economic Development Division offers resources to help businesses start, grow, and succeed. Contact us or come visit us at our weekly office hours for assistance with business incentives, job training, and finding a location.

Phone: (714) 647-5445
Cost: $0
Website: Economic Development – City of Santa Ana

Additional Support:
•Orange County Inland Empire Small Business Development Center (SBDC) offers free workshops and consulting on marketing, planning, funding, and management.
Phone: (800) 616-7232
Cost: $0
Website: OCIE SBDC

•SCORE Orange County provides free expert mentoring, workshops, and online business tools.
Phone: (714) 550-7369
Cost: $0
Website: Orange County | SCORE

A dog license is an additional form of ID that indicates your dog has been registered with your city and vaccinated against rabies. All dogs, age 4 months and older, are required by law to be licensed in California. Dog licenses are issued as ID tags that must be worn on your dog’s collar at all times. The City of Santa Ana currently contracts with PetData to administer the dog licensing process.

Each household in the City of Santa Ana is limited to three (3) dogs only.

No, a dog license may not be transferred from one owner to a new owner. The new owner will be required to register for a new dog license.

The law requires that dogs are up to date on their rabies vaccine. You must submit the proof of rabies vaccination along with your license application form. Additionally, license fees are discounted for dogs that are spayed/neutered (proof required). A full breakdown of the applicable fees, including discounts for seniors, is shown below:

    • Regular (unaltered)                                   Each dog          $159
    • Puppy (between 4-6 months)              Each dog          $28
    • Spayed/Neutered                                       Each dog          $28
    • Senior Citizen                                               First dog           $14
    • Replacement Tag                                        Each dog          $9
    • Late Fee (after 15 days past due)      Each dog          $48

A license tag greatly improves the chance that your dog will be returned home if they get lost. When you purchase a license, your dog is assigned a unique ID number that links to you as the owner. Better yet, if one of our animal control officers picks up your licensed dog as a stray, they may be able to return the dog directly to your door. When lost dogs end up in shelters, those with license tags get home faster, opening up shelter space for the animals that truly need it. License fees also help support critical community initiatives.

  • There is a mandatory parent orientation from 6:30 – 7:30 p.m. on:
    •  May 6 at the Jerome Recreation Center
    •  May 7 at the Salgado Recreation Center
    •  May 8 at the El Salvador Community Center
    • You can attend any orientation, but we recommend the one at the location your child is registered for. Please contact your center location for more information regarding requirements and materials.
  • Swimming lessons are provided Monday – Wednesday as a part of the camp for all participants. American Red Cross Learn to Swim classes will be provided by City Aquatics staff to all campers based on age and ability.
  • Open recreation swim will be provided on Mondays and Wednesdays.
  •  Participants are required Monday – Wednesday to bring a swimsuit, long sleeve rash guard, towel, and sunscreen. Goggles are optional. No floatation devices or swim masks with nose coverage are permitted in the pools.
  • Cancellations are permitted one week prior to the first day of each camp. Refunds will be issued, minus a $17 administrative fee as long as staff are notified with at least one-week notice.

 

  • Refunds are available until the Monday before camp starts, with a $17 processing fee. For example, if camp starts June 2nd, the last day to request a refund is May 26th.
  • Yes, you can register your family in our aquatics program outside of camp participation hours.
  • We cannot guarantee free swim outside of camp, regardless of age or experience. Check the City’s website for more information regarding open swim hours at each pool facility held outside of our camp hours.
  • Yes, participants will receive swimming lessons on Monday, Tuesday and Wednesday. We will have camp recreational swim on Monday and Wednesday.
  • Yes, we will have certified lifeguards teaching swim lessons alongside our summer camp staff providing constant supervision.
  • To optimize your child’s experience camp, our experiences are specifically designed for children ages 6-12 years old. Special circumstances may be considered on a case-by-case basis.
  • We also have teen summer programs where they can attend programs with peers their own age.
  • Yes, but campers must be able to take their medicine on their own. Staff are not trained to administer medication.
  • Refunds for illness are considered on a case-by-case basis with a doctor’s note. We don’t offer refunds for partial weeks of camp.
  • No, this is a weekly summer camp. Regardless of how many days the child attends in the week, the fee is set.
  • Excursions are included in the weekly fee, and we encourage full participation. There’s no separate fee for excursions.

Excursions happen every Thursday. Notable trips include:

    • Week 2: Newport Harbor Whale Watching
    • Week 6: Medieval Times
    • Week 8: Bolsa Chica State Beach
    • Week 10: Wild Rivers
  • At this time, our camps do not have the capacity to offer amended programming. While we cannot enforce attendance, there is a 14:1 child to staff ratio, with a 10:1 child to staff ratio for water excursions and we take precautions to ensure your child is safe with us.
  • Yes, we are working with the Santa Ana United School District to provide lunch Monday-Friday. Campers with food allergies and sensitivities are responsible to bring their own lunch and ensure the snacks they bring are in line with campers’ dietary needs.
  • For the safety of your child, pick-up is at the center where we can verify designated adults.
  • For the safety of all campers, only registered participants may attend camp daily –this includes excursions. If you are concerned about attending with your camper, this camp may not be the best for you and your family.
  • Please write all adults that are authorized to pick up your camper on your emergency card in your parent packet before camp starts. Designated adults will have to show an ID to pick up the camper. Guardians can add authorized persons to the emergency card as needed.
  • You can pay for just the weeks your child attends. Each week is paid separately.
  • Yes, there’s a $17 fee for cancellations or refunds.
  • You can cancel up to one week before the first day of camp.
  • Residents: $110 for one child, $70 for each additional sibling
  • Non-Residents: $130 for one child, $90 for each additional sibling
  • Register before July 1 and save!

**All prices are subject to change.

  • Registration opens on April 3rd for all 10 weeks, and ends at 10:00 a.m. the Monday of each camp week. For example, registration for Week 1 (June 2–6) ends on June 2nd at 10:00 a.m.
  • While we encourage campers to stay for the full day, parents can pick up their child any time with advance notice the day before early pick-up is needed.
  • Monday to Friday, 7:30 a.m. to 5:30 p.m., with the exception of the 4th of July week. Camp will be held Monday to Thursday, June 2 to August 8.
  • Visit the official City of Santa Ana Summer Splash Day Camp webpage and follow us on Instagram @santaanaparks for updates. You can also email us at youth@santa-ana.org or call the Garfield Community Center at (714) 571-4288.

Camp runs from June 2 to August 8, Monday to Friday.

  • Yes, kids within the age range (6-12) can join our programs. However, we may not be able to provide extra support since staff care for up to 14 campers and are not trained for high-needs children. Please speak to the campsite director to see if the camp is a good fit for your child.
  • There is a mandatory parent orientation from 6:30 – 7:30 p.m. on:
    • May 6 at the Jerome Recreation Center
    • May 7 at the Salgado Recreation Center
    • May 8 at the El Salvador Community Center
  • You can attend any orientation, but we recommend the one at the location your child is registered for. Please contact your center location for more information regarding requirements and materials.
  • Swimming lessons are provided Monday – Wednesday as a part of the camp for all participants. American Red Cross Learn to Swim classes will be provided by City Aquatics staff to all campers based on age and ability.
  • Open recreation swim will be provided on Mondays and Wednesdays.
  • Participants are required Monday – Wednesday to bring a swimsuit, long sleeve rash guard, towel, and sunscreen. Goggles are optional. No floatation devices or swim masks with nose coverage are permitted in the pools.

How do I report graffiti and other concerns?

What are the garage sale dates and restrictions?

  • Garage sales for residential properties are permitted on the first full weekend of MarchJuneSeptember, and December of each year. No permit is required. For more information visit the Garage and Yard Sales page.

What can I do about my neighbors barking dog?

What is the paramedic subscription program?

  • The paramedic subscription program is voluntary. The program provides coverage of emergency paramedic services within the City of Santa Ana to permanent residents at the cost of one annual subscription fee. For more information visit the Paramedic Subscription page.

What are the crime statistics for my neighborhood?

Where can I find demographics for the City or neighborhoods?

Just moved to Santa Ana? The City has a comprehensive list of phone numbers to assist residents with services. Visit www.santa-ana.org/who-do-i-call/

If you are interested in requesting a 40-yard roll-off container for a neighborhood cleanup, please contact Public Works at (714) 647-5411 or NeighborhoodCleanupProgram@santa-ana.org.

Who qualifies for this program?

Any neighborhood associations, Homeowner Associations (HOAs), or mobile home parks located within the city limits qualify for this program. Cleanups must be organized by authorized neighborhood representatives or HOA/mobile home park leaders. Homeowners shall not use this program for private use (i.e., home remodeling/improvements).

Click here for more information.

Santa Ana’s neighborhood associations coordinate a variety of community programs including community resource fairs, social events and clean-up days. A special events training was provided and the PowerPoint and YouTube recording can be found at our Trainings Page. For more information on holding events at City Parks, public property, or private property visit the Event Planning page.

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