The City of Santa Ana Treasury Division administers Municipal Utility Services (MUS). The MUS office is open Monday through Thursday 7:30 am to 5:30 pm and on alternating Fridays from 8:00 am to 5:00 pm. The MUS office is closed every other Friday and legal holidays. The office telephone lines are open from 8:00 am to 5:00 pm. To contact the Municipal Utility Services office during office hours please call (714) 647-5454. For emergency water service outside of normal business hours please call (714) 953-8026.
MUS includes basic service charge, water consumption, utility users’ tax, refuse, sanitation, and sewer service charge.
How to find your checking account information
- Please verify that you are using the correct Routing Number and Checking Account Number for payment.
- If the electronic check payment is returned for any reason, then you will be charged a Return Check Fee of $25.00 for the first return or $35.00 for subsequent returns.