Municipal Utility Services

The City of Santa Ana Treasury Division administers Municipal Utility Services (MUS). Depending on the arrangement, this service may be the responsibility of the owner or renter.

The MUS office is open Monday through Thursday 7:30 am to 5:30 pm and on alternating Fridays from 8:00 am to 5:00 pm. The MUS office is closed every other Friday and legal holidays. The office telephone lines are open from 8:00 am to 5:00 pm. To contact the Municipal Utility Services office during office hours please call (714) 647-5454.  For emergency water service outside of normal business hours please call (714) 953-8026.

There are additional municipal or Citywide services offered. One example is the Emergency Medical Services program, or "Paramedic Subscription", which is a low-cost program generally available to all Santa Ana residents.

The most frequently asked questions (FAQs) are also provided for your convenience through the links on the left.