Thanksgiving closure November 27-28

Santa Ana City Hall and some City facilities will be closed and there will be no street sweeping on Thursday, November 27, and Friday, November 28. Learn more.  

About Information Technology

The Information Technology Department is an Internal Service department within the City of Santa Ana organization. With about 17 FTEs and an operating budget of around $9m, we are organized into three main divisions – Administration, Applications & Client Services, and Infrastructure Services. We are a full service organization providing a centralized resource for technology deployment and support throughout the City.

Services provided include e-mail, Internet/Intranet, business application systems and support, geographic information system (GIS) support, project management, voice and data network management, server and data center management, cybersecurity, user support help desk, personal computer, printer, and technology acquisition and support. We strive to provide our customers high value and excellent customer service.

 

Information Technology Department Functional Organization Chart

 

Accessible IT Department Organization Structure

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