On Tuesday, August 25, 2020, citywide efforts began with a Santiago Park area sweep, including Santa Ana Police Department's Mounted Unit. The Quality of Life Team (QOLT) has also been directed to address hot spots and major corridors citywide. For more information about the Quality of Life Team, visit our website.
The 2020 General Municipal Election is on November 3, 2020. Below are some important dates to make sure you're ready: October 19: last date to register to vote October 5: ballot mailed to registered address November 3: Election Day November 13: campaign signs must be removed December 3: deadline to certify election results You will...
Use the buttons below to download printable "Who Do I Call?" flyer in English, Spanish, or Vietnamese, or use the search bar to search for a phone number. I Need Help With... City Department (or outside agency) Phone # Public Safety Emergency (9-1-1) Police 911 General Information (all City departments) (714) 647-5400 Alley Clean-up Public...
If you disagree with the amount of your billing, you must submit an appeal by the due date printed on your bill. The City will investigate your claim and will notify you of the outcome. This will avoid possible interruption of service so long you keep current on any new billing during the investigation. You...
If a deposit was paid to establish a MUS account then the deposit may remain on the account until the account is closed. The deposit will then be applied automatically to the final bill. If any funds are left after applying the deposit then a refund check will automatically be generated for the remaining amount...
You may call (714) 647-5454 to speak with a Customer Service Representative and request that the MUS account be closed. The requests may also be sent by email to mus.info@santa-ana.org. All emailed requests must include the service address, reason for closing the account, name of the person making the request, final mailing address, and contact...
Payment for Municipal Utility Services can be mailed to: City of Santa Ana Finance Department – Treasury Division M-13 20 Civic Center Plaza PO Box 1964 Santa Ana CA, 92702-1964 Other Payment Options: One-time online payment: https://www.invoicecloud.com/santaanaca Automated telephone system: (714) 647-5454 Logging into a registered online account: https://mywater.santa-ana.org/app/ In-person at Santa Ana City Hall,...
The City of Santa Ana Treasury Division administers Municipal Utility Services (MUS). The MUS office is open Monday through Thursday 7:30 am to 5:30 pm and on alternating Fridays from 8:00 am to 5:00 pm. The MUS office is closed every other Friday and legal holidays. The office telephone lines are open from 8:00 am to 5:00 pm. To...
The City of Santa Ana recently launched the Santa Ana Cares Mobile Resource Center, a mobilized team of City staff who are going out into our high-density neighborhoods, meeting residents where they are, and providing the COVID-19 resources they need. Specifically, we are providing rental relief for tenants who have been unable to pay their rent...
Executive Order 5-2020, approved in early June 2020, permits retail businesses in Downtown Santa Ana to expand their business operations onto City sidewalks or parking spaces (with advanced notice). Since the implementation of the Order, many businesses have expanded onto sidewalks generating positive activity and sales. Beginning Friday, August 21, 2020, Downtown will activate “Retail Islands”...
Staff from the Community Development Agency has partnered with the Public Works Agency staff to help Downtown businesses transition to the new trash service requirements. The new initiatives require businesses to transition into using recycle containers and organics containers, instead of only using solid waste containers. Both departments are proud to report that several businesses...
During these unconventional times, businesses have had to be innovative and creative in order to overcome the decline in business due to the pandemic. One successful example of perseverance is the Mission Bar, a minority woman-owned business in Downtown Santa Ana. Owner, Vanessa Pozzobon, opened Mission Bar in 2017, which has done well over the...
Santa Ana Zoo’s annual Zoofari fundraiser gala "Treasure Island Adventure" has going virtual this year. Prepare to dive into the dazzling depths in search of the spectacular silent auction treasures. Sail away with the Zoo on a virtual adventure ending at 8 p.m. on Monday, August 31. All proceeds go to support the Zoo. There...
Welcome to the Santa Ana Police Department Citizens Online Police Reporting System. If this is an emergency, please call 911. The citizen police report system allows you to submit a report immediately and print a copy of the report for free. Please confirm the following information to find out if online citizen police report filing...
