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How does Human Resources determine if I qualify for a position?

Human Resources reviews all applications to determine if you meet the minimum qualifications and special requirements as stated on the job announcement. It is important to include not only paid work experience, but all other experience which may apply to the job, i.e., volunteer experience, licenses, professional affiliations, classes you have taken, training you have...

What should I do if my address or phone number changes?

Notify the Human Resources Department immediately. If we are unable to contact you because you have moved or changed your phone number, your name may be withdrawn from further consideration.

How do I file my application?

Apply directly on the City of Santa Ana website. Your qualifications will be evaluated on the basis of information you provide. Frequently, a Supplemental Application will be included with the job announcement and will require you to more fully explain specific experience or qualifications. A supplemental questionnaire focuses on the key responsibilities of the position...

If I want to apply for more than one job, do I have to file more than one application?

Yes. You must submit a separate application for each position. You may apply for as many positions as you wish, as long as the positions are currently open.

How will I know what jobs I'm qualified for and when to apply?

Whenever a position becomes available for open recruitment, the City of Santa Ana Human Resources Department issues a job announcement for the position. The job announcement contains a brief job summary, statement of minimum education and experience qualifications, and a description of any special qualifications that may be required, i.e., licenses, certifications, etc. An opening...

Can I apply for a position any time I wish?

No. The City of Santa Ana only accepts applications for positions which have been announced and for which we are actively recruiting. You may submit a Job Interest Card. For the next 12 months after you submit a Job Interest Card, you will receive an email notification each time a position opens with the City...

What is the difference between an Open Competitive job opening and Closed Promotional?

Job openings that are listed as open competitive are open to anyone who wishes to apply, while closed promotional job openings are open only to current, regular status, City of Santa Ana employees. Current City of Santa Ana employees currently on probation are ineligible to apply for promotional opportunities.

Contact Human Resources

Human Resources Contact Information Mailing Address Santa Ana Human Resources Department 20 Civic Center Plaza, M-24 Santa Ana, CA 92701 General Information Phone: (714) 647-5340 Benefits and Compensation Phone: (714) 647-5299 Fax: (714) 647-5321 Career Opportunities Phone: (714) 647-5001 Employee Relations Phone: (714) 647-5340 Fax: (714) 647-5103 Risk Management Phone: (714) 647-5470 Fax: (714) 647-5311

Visitor resources

Frequently asked recruitment questions

Frequently asked recruitment questions We know that frequently applicants feel lost in the process of applying for employment. To make the system work for you, we have developed this brief summary of the most frequently asked questions. Whether you are applying for the first time, or have previously filed an application, this information will be...

Career Opportunities

The City of Santa Ana Human Resources Department Talent Acquisition Division works with City agencies and departments to identify staffing needs and hire the best talent to serve the city. The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of...

General resources

Family Self-Sufficiency program

The Family Self Sufficiency (FSS) Program is a voluntary program for families who are currently receiving the Housing Choice Voucher. The program is designed to help families in the Section 8 housing become economically independent through financial literacy. What does the program provide? The opportunity to work with a Workforce Specialist who will help you...

Public Works frequently asked questions

Public Works counter appointments

We are open for in-person visits at the Public Works counter on the first floor of City Hall by appointment only. Counter hours The new counter hours are: Monday through Thursday and alternate Fridays from 8:00 a.m. to 3:00 p.m. Appointments to visit Public Works Agency Central Files for record drawings will be available from...

Sewer services

About The City’s Public Works Agency is responsible for maintaining the citywide water and sewer system. The agency serves a population of 330,920 people and is responsible for maintaining 390 miles of sewer main, 7,000 sewer manholes, two sewage lift stations, and two force mains. The majority of the City’s sewer mains range from 6”...

Permit parking

The Public Works Agency- Residential Permit Parking Counter will be closed on May 21st, 2025. Program overview To help provide adequate on-street parking for residents, the City of Santa Ana's parking permit program establishes permit parking districts in residential areas and issues parking permits to allow only those vehicles with parking permits to park on the streets in that...

Pedestrian and bicyclist traffic safety

Traffic counts Traffic Census - 2017-2018 Pedestrian counts – under construction. Programs: Speed Hump Program – Under Construction. Neighborhood Traffic Plan – Under Construction. Studies: Safe Mobility Santa Ana Plan Central Santa Ana Complete Streets Plan . Downtown Complete Streets - under construction. Citywide Santa Ana Safe Routes to School Plan Santa Ana Vision Zero...

Vehicle charging stations

Santa Ana remains committed to reducing our carbon footprint and encouraging the use of zero emission vehicles. Santa Ana is also dedicated to investing funds into communities to help reduce air pollution generated by mobile sources and improve air quality within the South Coast Air Quality Management District’s (SCAQMD) jurisdiction. We installed 13 additional electric fleet...

California Mortgage Relief Program provides assistance to homeowners

The new California Mortgage Relief Program is now accepting applications. Homeowners may be eligible for mortgage relief funds if they have missed payments for their primary residence, faced a financial hardship during the COVID-19 pandemic and are at or below 100 percent of their county’s Area Median Income. Funds awarded to qualified homeowners through this...

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