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FAQ Topic: Human Resources

What are the steps of the selection process?

The steps of the selection process vary depending upon the position. For example, an application screening and oral interview may be all that is required. On the other hand, you may be required to pass a written exam; or a performance test may be required for a position requiring certain skills.

What is an eligibility list?

An Eligibility List is the list that is established after a recruitment has been conducted. The list contains those applicants who meet the minimum qualifications for a specific position and have successfully completed the selection process. Usually, eligibility lists expire one year from the date the position closes; however, Human Resources reserves the right to … Continued

What happens after I file my applications?

After the applications have been screened for the minimum qualifications, you will receive written and/or email notification on the status of your application. Applicants meeting the minimum qualifications will advance further in the selection process. Once the eligible list has been established, the hiring department will then contact only those applicants they wish to interview.

How does Human Resources determine if I qualify for a position?

Human Resources reviews all applications to determine if you meet the minimum qualifications and special requirements as stated on the job announcement. It is important to include not only paid work experience, but all other experience which may apply to the job, i.e., volunteer experience, licenses, professional affiliations, classes you have taken, training you have … Continued

How do I file my application?

Apply directly on the City of Santa Ana website. Your qualifications will be evaluated on the basis of information you provide. Frequently, a Supplemental Application will be included with the job announcement and will require you to more fully explain specific experience or qualifications. A supplemental questionnaire focuses on the key responsibilities of the position … Continued

How will I know what jobs I’m qualified for and when to apply?

Whenever a position becomes available for open recruitment, the City of Santa Ana Human Resources Department issues a job announcement for the position. The job announcement contains a brief job summary, statement of minimum education and experience qualifications, and a description of any special qualifications that may be required, i.e., licenses, certifications, etc. An opening … Continued

Can I apply for a position any time I wish?

No. The City of Santa Ana only accepts applications for positions which have been announced and for which we are actively recruiting.  You may submit a Job Interest Card. For the next 12 months after you submit a Job Interest Card, you will receive an email notification each time a position opens with the City … Continued

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