Archives: FAQs

How do I contact the City Council?

There are four ways:  Send the City Council a message using this online form.  Email the councilmember. You can find the City Council email directory on this webpage.  Call our office: (714) 647-6900.  Attend a City Council meeting and address the City Council during the public comments portion of the meeting.

Can the City Council sponsor my nonprofit organization?

The quick answer: it depends. The City Council can issue one-time donations to eligible nonprofits for eligible special events that provide a community benefit (examples include neighborhood gatherings, community events at a City park, or a small parade). To qualify, organizations must be a 501(c)(3) nonprofit and meet our eligibility criteria. View the Special Event … Continued

Where can I find volunteer opportunities?

Volunteer opportunities are available throughout the City of Santa Ana. For more information about each of our opportunities and to apply, please visit our website.

What should I do if I want to add/remove a family member?

To add or remove a family member, please complete a Change Report Form and submit proper documentation. If you are adding a family member, please provide a written statement as to why you wish to add the family member. If you are removing a family member, please provide proof of new address.

How do I open a Municipal Utility Services account for water, refuse, sanitation and sewer services?

If you are a property owner: You may apply for establishment of services in person, by email, or online.  The following are required to establish a new account: Proof Of Ownership (Recorded Grant Deed, Final Escrow Closing Statement, Final Settlement Statement,  or Recorded Trust Deed) Identification (California Driver’s License, California Identification Card, Matricula Consular, US … Continued

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