How can I report safety concerns regarding streets, crosswalks, traffic, and road layouts?
You can call Traffic Engineering at (714) 647-5619. This is a monitored voicemail.
Archives: FAQs
How do I report a traffic light outage?
You can report an issue through our website or through the mySantaAna app.
Where do I dispose of medications?
The Orange County Health Care Agency has multiple drop-off locations throughout the county. The list is available here.
How do I file a police report?
You can file a police report using the Santa Ana Police Department Citizens Online Police Reporting System. If this is an emergency please call 9-1-1. The citizen police report system allows you to submit a report immediately and print a copy of the report for free. Please confirm the following information to find out if … Continued
A member of my family is disabled. What does they do during a fire?
Assure that you have a well-defined escape plan. Make sure that people who are confined to a wheelchair have immediate access to their wheelchair when an emergency occurs. Call your local police department to make sure the person’s special needs are in the 9-1-1 dispatch system.
How do I get a copy of a police report?
To get a copy of a police report you need the following: (1) be the person who filed the police report or be directly involved; (2) present a valid picture ID; and (3) pay the applicable fee. For more information, contact the Records Division at (714) 245-8600.
How do I file a complaint?
You are encouraged to contact the Internal Affairs Division at (714) 245-8011 or submit a complaint form.
Who do I contact if I need help or have questions about police services?
If there is an emergency, please call 9-1-1. For non-emergency dispatch, please call (714) 245-9049 or use their contact form. For more information, please visit the Police Department directory.
Who do I call about police-related non-emergencies?
You can report non-emergency problems to the Santa Ana Police Department by calling the non-emergency dispatch line: (714) 245-8665.
What days are the pet vaccine clinics offered?
In coordination with Vet Care Pet Clinic and Vaccination Services, low-cost pet vaccine clinics are offered every Saturday from 9 to 11 a.m. and from 1 to 2:30 p.m. on Sundays. For more information, visit the Animal Services webpage.