Archives: FAQs

What are the event hours?

This month-long event has varying hours to accommodate holiday schedules. For details on hours and special activities throughout the month, make sure to visit the “Hours and Activities” tab.

Where can I park for the event?

Parking information found here.

Do I need to purchase ice-skating tickets before the day-of?

No, but it is recommended. There are limited ice-skating tickets available per session. Purchase tickets online ahead of time to guarantee your spot. Pricing: Kids (3yrs -12yrs): $5 for Santa Ana residents and $10 for non-residents Adults: $10 for Santa Ana residents and $15 for non-residents Skate rental included in ticket purchase. Skate sizes: toddler’s … Continued

Are there costs involved with certain activities?

Yes. Costs are associated with special activities, such as ice-skating, food trucks, vendor merchandise and others.

Is this a free event?

General admission to the Santa Ana Winter Village is free of charge.

I need help with getting a dog license. Who do I contact?

Call 866-201-1775 or visit petdata.com/santaana for additional assistance.

Can I transfer a Pet License?

No. A dog’s license may not be transferred from one owner to a new owner.

Do I get a new tag after each renewal?

No. You get one tag but must renew every year. Do NOT lose your dog’s tag and keep the receipt.

How many dogs may I own?

Each residence in the City of Santa Ana is limited to three (3) dogs only.