Will the subscription cover routine ambulance transportation such as trips from the hospital to home or rest home to a hospital?
No. E.M.S. is for emergency use only.
FAQ Topic: Public safety
Do I need an I.D. card to show emergency medical services personnel that I am a subscriber?
No. The City will verify your subscription.
Does subscription cover me outside the City of Santa Ana?
No. Subscription only covers emergency medical services within the City of Santa Ana.
If I move out of the city after paying the annual subscriber fee, will I be entitled to a refund?
No. Voluntary paramedic fees are not refundable.
If I decide not to join the subscriber program, what are the charges for E.M.S. services?
Charges can range from $300 to in excess of $1,000 depending on the services provided.
Are visitors of occupant subscribers covered?
No. Only permanent occupants of a subscriber’s household are covered.
Whom does the subscription fee cover?
All permanent occupants of a subscriber’s household and individual subscribers within assisted living residences are covered.
What does the $73 subscription fee cover?
The subscriber fee covers all emergency medical services provided in the Santa Ana service area.
Who is eligible to join the subscription program?
Any resident of a home or an assistant living residence within the City of Santa Ana may join. Guests or out of town visitors are not covered by this program.
Do I need to put a smoke alarm in every room? How many do I need?
Smoke alarms should be placed outside each sleeping area and on every level of the home, including the basement. On floors without bedrooms, alarms should be installed in or near living areas such as dens, living rooms, or family rooms. For more information, check out OCFA’s Smoke Alarm and Home Escape Plan.