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Under no circumstances will the delivery and application of available emergency medical services and ambulance transportation be delayed or refused based upon a person's subscribership in the E.M.S. program or his/her ability or non-ability to pay.

No. Paramedics will transport you to the nearest available hospital.

Insurance coverage varies. Please check with your employer or insurance company.

In the event that you receive a bill, and your subscription is current, please contact the billing office immediately at 1 (800) 772-6552.

If you are a subscriber and do not have medical insurance, Medicare, or Medi-Cal you will not be charged, aside from the annual subscription cost.

No. If you are a subscriber you will not be responsible for any fees aside from the annual subscription cost. However, your insurance, Medicare or Medi-Cal will be billed. If you are not a subscriber, the usual fees for services rendered will be billed to the person receiving the services.

Absolutely. Paramedics will respond to all emergency calls for assistance.

No. E.M.S. is for emergency use only.

No. The City will verify your subscription.

No. Subscription only covers emergency medical services within the City of Santa Ana.

No. Voluntary paramedic fees are not refundable.

Charges can range from $300 to in excess of $1,000 depending on the services provided.