Archives: FAQs

I’ve been seeing graffiti in my neighborhood. How can I get it removed?

Call the Graffiti Hotline at (877) 786-7824 (877 – STOPTAG) to report graffiti or you can report an issue through our website or through the MySantaAna app. If it is on public property or fences facing the street, it will be removed within 1-2 days. For graffiti found in unincorporated areas or on County-owned and maintained property, … Continued

How can I find out about recycling and trash services?

Put your trash carts at the curb no earlier than 4:00 pm on the day before your scheduled collection, and put them out of sight by midnight the day your trash is collected. Never leave your carts at the curb beyond your scheduled trash day. If you see carts in public view, help us by … Continued

How can I dispose of used motor oil?

The City provides curbside used motor oil and filter collection at no charge. Contact Republic Services at (657) 467-6220 to receive your free oil container and filter bag. After you have filled the container with used motor oil, and placed your used oil filter in the plastic bag, call Republic Services to schedule a pickup. … Continued

Where can I find the street sweeping schedule for my neighborhood?

Residential City streets are swept every week and are posted with the day and time of the sweeping schedule. Click to see a map of the street sweeping schedule. It is illegal to park on the street during the scheduled sweeping times. Vehicles parked on the street when the sweeper passes will receive a parking citation. … Continued

How can I get a new tree planted in the parkway in front of my home?

The City has 40 different species of trees we plant in parkways. However, some trees will not work in certain parkways due to the size of the parkway and the root structure of the tree. Your choice of tree will also be limited to those already planted in your neighborhood’s parkways. You may call (714) … Continued

Who do I call to report shoes on overhead wires?

To report discarded shoes or foreign objects hanging on overhead wires, you can call the City of Santa Ana Public Works Agency to report the location at the number below or if you are familiar with the utility wires, you can contact the utility company directly. Click here to view an example of overhead wires on a … Continued

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