Archives: FAQs

What should I do if I want to add/remove a family member?

To add or remove a family member, please complete a Change Report Form and submit proper documentation. If you are adding a family member, please provide a written statement as to why you wish to add the family member. If you are removing a family member, please provide proof of new address.

How do I open a Municipal Utility Services account for water, refuse, sanitation and sewer services?

If you are a property owner: You may apply for establishment of services in person, by email, or online.  The following are required to establish a new account: Proof Of Ownership (Recorded Grant Deed, Final Escrow Closing Statement, Final Settlement Statement,  or Recorded Trust Deed) Identification (California Driver’s License, California Identification Card, Matricula Consular, US … Continued

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