Who do I call when my waste/recycling has not been picked up and/or to report trash problems?
If your carts are not serviced on your service day, contact Republic Services at (657) 467-6220, and collection will be completed by the next day.
Archives: FAQs
How do I schedule a pick-up for bulky items?
To arrange for your bulky-item pickup, call Republic Services at (657) 467-6220.
There is a lot of trash and debris on the street and/or sidewalk. Can the City of Santa clean it up?
Yes. Help us by reporting it online by filling out this form on our website or use the mySantaAna app to submit a report. You can also call us at (714) 647-3380 or email us at PWADispatch@santa-ana.org.
How can I find affordable housing?
The Housing Division manages multiple sources of local, state and federal funds to promote and facilitate the development of affordable housing. For more information, visit the Affordable Housing webpage.
What is the Housing Choice Voucher / Section 8 program?
The Housing Choice Voucher (HCV) Program is the federal government’s largest program for assisting very low-income families, the elderly, and persons with a disability to afford healthy and safe housing in the private market. Since housing assistance is provided on behalf of the family or individual, participants are able to find their own housing, including … Continued
Does the City of Santa Ana have a first-time homebuyer assistance program?
Yes – it’s called the My First Home Program and it offers down payment assistance loans to first-time home buyers to aid in the purchase of a home in Santa Ana. For more information, visit our website.
What is an ADU?
“Accessory dwelling unit” or “ADU” means an attached or detached residential dwelling unit that provides complete independent living facilities for one or more persons and is located on a lot with a proposed or existing primary residential building. More information is available on our website.
I am experiencing unexpected rent increases. How should I proceed?
The City of Santa Ana has adopted a Rent Stabilization and Just Cause Eviction Ordinance (“Ordinance”) that limits rent increases to the lower of 3 percent per year, or 80 percent of the percent change in the Consumer Price Index (“CPI”) over the most recent 12-month period for certain residential rental units and mobilehome spaces … Continued
Where can I find more information about renters protections, such as just cause evictions policies?
Please view the Rent Stabilization and Just Cause Eviction Ordinance.
Is a business license required to conduct business in Santa Ana?
Yes. For more information, check out these resources.