If your service is disconnected for nonpayment and you did not avail yourself to any of the rights outlined in the City’s Residential Water Service Discontinuation Policy, then you must contact the Municipal Utility Services staff immediately by telephone at (714) 647-5454. The reconnection of service may require payment in full of the amount owed and a reconnection charge may also be applied. Recommencement of service is done the same day full payment is submitted if the payment is processed before 3:00 PM on a City working day. Any payments submitted after 3:00 PM will result in service recommencing the next day or a customer pays the after-hours reconnect fee.