Files may be reviewed at City of Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8:00 a.m. to 5:00 p.m., excluding holidays. Persons interested in reviewing or obtaining copies of public records are encouraged to make an appointment in advance.
Appointments are not mandatory, but they will help staff facilitate the file review request. If you have made a file review appointment, please arrive on time. You will be directed to the file review area of the office, where the requested files will be available for your review. Failure to make an appointment may result in a delay while the records are located and reviewed, if necessary.
Please be aware that it is a misdemeanor to steal, remove, destroy, mutilate, deface, alter, or falsify City records. In some cases, City staff may be assigned to observe the file review in order to protect the integrity of the records. Your assistance in maintaining the integrity of records is appreciated.