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How do I open a Municipal Utility Services account for water, refuse, sanitation and sewer services?

  • If you are a property owner:
    • You may apply for establishment of services in person, by email, or online.  The following are required to establish a new account:
      • Proof Of Ownership (Recorded Grant Deed, Final Escrow Closing Statement, Final Settlement Statement,  or Recorded Trust Deed)
      • Identification (California Driver’s License, California Identification Card, Matricula Consular, US Passport, US Military ID)**
      • Social Security Number, Federal Tax ID number or Individual Tax Identification Number**
      • Telephone Number
      • Mailing Address
  • **A deposit may be required if no State issued identification or U.S. Federal identification is provided.
  • If you are a tenant:
    • You may apply for establishment of services in person, by email, or online.  The current property owner must have established a MUS account before a tenant can sign up for service. The following are required to establish a new tenant account:
      • Proof of tenancy (Signed Rental Agreement, Signed Lease Agreement, or Signed Commercial Lease)
      • Valid Identification (California Driver’s License, California Identification Card, Matricula Consular, US Passport)**
      • Social Security Number, Federal Tax ID number or Individual Tax Identification Number**
      • Telephone Number
      • Mailing Address
      • Deposit – All new tenant accounts require a deposit to be paid.  The deposit amount is based on the size of the water meter servicing the property
    • **A deposit may be required if no State issued identification or U.S. Federal identification is provided.
  • Document Submission:

For more information, visit our Municipal Utility Services website.

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