Martin Luther King Jr. Day closure January 19

Santa Ana City Hall will be closed and there will be no street sweeping on Monday, January 19, 2026. Learn more here.

How do I open a Municipal Utility Services account for water, refuse, sanitation and sewer services?

  • If you are a property owner:
    • You may apply for establishment of services in person, by email, or online.  The following are required to establish a new account:
      • Proof Of Ownership (Recorded Grant Deed, Final Escrow Closing Statement, Final Settlement Statement,  or Recorded Trust Deed)
      • Identification (California Driver’s License, California Identification Card, Matricula Consular, US Passport, US Military ID)**
      • Social Security Number, Federal Tax ID number or Individual Tax Identification Number**
      • Telephone Number
      • Mailing Address
      • **A deposit may be required if no State issued identification or U.S. Federal identification is provided.
  • If you are a tenant:
    • You may apply for establishment of services in person, by email, or online.  The current property owner must have established a MUS account before a tenant can sign up for service. The following are required to establish a new tenant account:
      • Proof of tenancy (Signed Rental Agreement, Signed Lease Agreement, or Signed Commercial Lease)
      • Valid Identification (California Driver’s License, California Identification Card, Matricula Consular, US Passport)**
      • Social Security Number, Federal Tax ID number or Individual Tax Identification Number**
      • Telephone Number
      • Mailing Address
      • Deposit – All new tenant accounts require a deposit to be paid.  The deposit amount is based on the size of the water meter servicing the property
      • **A deposit may be required if no State issued identification or U.S. Federal identification is provided.
  • Document Submission:

 

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