Thanksgiving closure November 27-28

Santa Ana City Hall and some City facilities will be closed and there will be no street sweeping on Thursday, November 27, and Friday, November 28. Learn more.  

Do we provide physical copies of records?

The City will make copies of records for members of the public upon request. The California Public Records Act provides that copies of records will be made promptly available upon payment of fees that cover the direct costs of duplication, which are generally the costs of running a copy machine.

In some cases (especially with voluminous records), the City may send its records to a bonded copy service, rather than copying them in the office. The person requesting the records must pay the copy service’s charges before receiving the copies. Members of the public may also pay bonded copy service companies to come to City Hall to make copies. If you wish to bring your own copier to the City, we would appreciate it if you would call in advance to make arrangements, but advance arrangements are not required.

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