New app features
How to select a language
To choose a new language, choose the “Language” option in the bottom right corner. At the top of the screen, choose the language option and then choose either “English, Spanish or Vietnamese” from the drop-down menu.
Disclaimer
Language translation is automated using Google Translate. Please excuse any incorrect translations.
La traducción de idiomas se realiza de forma automática utilizando Google Translate. Por favor disculpe cualquier error en la traducción.
Việc chuyến ngôn ngữ được Google dịch tự động. Vui lòng thông cám nêu có bất kỳ phần biên dịch nào không chính xác.
How to report issues
To report an issue, choose the “Report an Issue” option from the Home page. Follow the prompts to submit an issue. Be sure to include a photo if possible and provide enough detail in your description.
Account sign-up
A valid e-mail address is now required to receive status updates and completed work photos in the app. To sign-up for an account, select the menu option at the top left of the screen and choose “Sign In”.
Underneath the “Don’t have an account?” text, choose the “Sign Up” link.
To create an account, you’ll need to provide your First Name, Last Name and Email Address. Including a Mobile Number is optional. Choose a password and confirm it. Click the “Sign Up” button.
Check your email on your device for the verification number. Input the verification number as requested to complete account sign-up.
If you choose to submit issues anonymously, you will not receive status updates or after work photos.
My Issues
After creating an account, you can see all the issues you’ve submitted by selecting the “My Issues” option near the top right of the Home page.
Push notifications
The City uses push notifications to share important information about road closures, city events, street sweeping cancelations and more.
To set your phone to receive push notifications, check the instructions for your phone operating system: (Apple iOS or Google Android).
Past notifications are available in the app from the Bell icon at the top right of the screen. If you have selected a different language, the notifications will be translated to your selected language.
