FAQ Topic: Water Quality FAQs

Is there lead in my tap water?

The City of Santa Ana is committed to ensuring the safety and quality of our drinking water. The lead issue in Flint, Michigan, in 2016 highlighted the importance of addressing lead in drinking water systems. Unlike Flint, our water supply does not contain lead, and we adhere to strict regulatory standards to safeguard public health. … Continued

What causes the white residue in my pots and cookware or spots on my glassware?

The white residue or spots on your glassware are typically caused by minerals like calcium and magnesium found naturally in water. These minerals are common in what’s known as “hard” water. However, they don’t pose any health risks; in fact, they can contribute to your daily intake of calcium and magnesium, which are important nutrients … Continued

Is my tap water hard? What is the hardness level in Santa Ana’s tap water?

Tap water hardness varies because it absorbs minerals like calcium and magnesium as it passes through soil and rock. These minerals aren’t harmful and can actually supplement essential nutrients in your body. In Santa Ana, as in much of Southern California, hard water is common due to elevated levels of these minerals. Santa Ana’s water … Continued

Why does my tap water look cloudy or milky?

Tap water can sometimes appear cloudy which is often mistaken for an impurity in the water. Cloudy water, also commonly described as milky white, hazy, soapy or foamy, is usually caused by air in the water. How does this happen? About 70% of our water comes from local wells. The well water we supply is pumped … Continued

Why does my tap water smell like rotten eggs?

It’s not the water itself that smells. In fact, the City of Santa Ana conducts regular monitoring tests throughout the water distribution system to check for any odors. This issue is typically related to organic materials that have been discarded into a kitchen drain or another sink. Over time, these materials can accumulate and decay … Continued

Why does my home’s water pressure seem high?

Water pressure in Santa Ana can vary from around 50 psi to 100 psi across the distribution system. This fluctuation happens because of routine water system operations and peak water use times. Factors like building water softeners, plumbing restrictions, and point-of-use treatment devices can also influence water pressure on your property. The City can’t adjust … Continued

For safe measure, should I drink bottled water or use a water filter?

No, it’s unnecessary! Bottled water and tap water are regulated by different agencies. Tap water actually has more stringent reporting requirements, such as providing customers with a printed Water Quality Report each year. Bottled water suppliers aren’t required to share this data, but some might if asked. The water from the City of Santa Ana … Continued

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