Aerial photograph of downtown Santa Ana

Rent Stabilization Division

801 W. Civic Center Drive, 2nd Floor
Santa Ana, CA 92702
Monday to Friday: 8:00 a.m. to 5:00 p.m.
Saturday to Sunday: Closed

Contact us through the submission form below.

We are closed every other Friday. Please check our closure calendar.




three one

More information is available on our overview of the Ordinance.

The Rent Stabilization Division will not require property owners to submit exemptions for the first complete year of the Rental Registry (September 1, 2024, to August 31, 2025).

Maximum Allowable Increase

The current maximum allowable increase is 2.54%, effective until August 31, 2024. Below is an informational calculator to help you assess whether you were charged the correct rent increase. If you have questions about your rent increase, please contact us through the form below.

Rental Registry Fee

The ordinance requires landlords to pay a $100.00 annual fee to implement, administer, monitor, support, and enforce the provisions of the ordinance. The fee is not considered "rent." Landlords are allowed to pass-through fifty percent of the fee which is $50.00 to tenants of a rental unit in twelve equal monthly installments.

If a landlord charges a tenant a pass-through fee greater than $50.00, the landlord shall reimburse the tenant for the registration fee pass-through overpayment.

The pass-through fee is charged by rental unit, not by the number of tenants.

For example:

If Unit A has 5 tenants, the pass-through fee is $50.00.

If Unit B has 1 tenant, the pass-through fee is $50.00.

Community Resources

If you believe the owner or property manager for your rental unit or mobilehome may not be in compliance with the Ordinance, or you need assistance interpreting the Ordinance, please reach out to one of the City’s community partners:

Community Legal Aid SoCal

Public Law Center

Fair Housing Council of Orange County

Latino Health Access

The California Courts Self-Help Guide assists landlords and tenants by offering the following resources:

Click here for more eviction and housing self-help resources.

Mediation services are now available.

Mediation is a voluntary collaborative process wherein the landlord and tenant(s) who have a disagreement can develop options, consider alternatives, and develop a consensual agreement. The role of the Mediator is to facilitate open communication to resolve a dispute in a non-adversarial and confidential manner.

Please contact us below to access mediation services.

More information is available in Section 8-3146 of the Rent Stabilization and Just Cause Eviction Ordinance.

Contact Us

If you have questions for the Rent Stabilization Division, please fill out the contact form below.

You can also visit us at our office during business hours.

Close window