How do I pay my water bill?

You can pay your water bill in several ways:

Access Your Account and Make a Payment

Create an account to register and access your Municipal Utility Services (MUS) account.  This way, you can view your account, billing, and consumption information, as well as set your Auto Pay and Electronic Billing (paperless) settings and make payments.

Quick One-Time Pay

If you do not wish to register at this time then you can submit a one-time payment on our website.

Payment by mail

Payment for Municipal Utility Services can be mailed to:

City of Santa Ana
Finance Department – Treasury Division M-13
20 Civic Center Plaza
PO Box 1964
Santa Ana CA, 92702-1964

Other payment options

  • Automated telephone system: (714) 647-5454
  • In-person at Santa Ana City Hall, 20 Civic Center Plaza
    • City Cashier located on the 1st floor of City Hall
    • City Kiosk located next to City Hall’s primary entrance
    • Drop-off of a check or money order at the Deposit Box located next to City Kiosk near City Hall’s primary entrance
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