Who Do I Call?

City Hall Closure

On Tuesday, March 17, 2020, the Santa Ana City Council unanimously proclaimed a local emergency to fight the spread of COVID-19 (coronavirus) and protect public health. Effective immediately, all City of Santa Ana municipal government buildings will be temporarily closed to the public, including City Hall. This closure period may change based on future guidance provided by Federal, State and County agencies.

Click here for more information.

PDF versions of this information is available below.

English - Spanish - Vietnamese
 

Type a term in the input field to filter the Call List:

INFORMATION ON DEPARTMENT / AGENCY PHONE #
General Information - City of Santa Ana City of Santa Ana City Hall (714) 647-5400
Alley Clean-up Public Works Agency (714) 647-3380
Animal Services Including Barking Dogs Police Department (714) 245-8792
Animal License Finance / Customer Service (714) 647-5257
Animal Shelter (Orange) Orange County Animal Care Center (714) 935-6848
Arts & Culture Community Development Agency (714) 647-5360
Athletics (Jerome Center) Parks, Recreation, & Community Services Agency (714) 571-4264
Bicycle Licensing National Bike Registry (800) 848-2453
Bicycle - Found Police Department – Evidence (714) 245-8080
Bicycle - Report Lost/Stolen Police Department (714) 245-8665
Bill – Water Finance / Customer Service (714) 647-5454
Building Inspection Planning & Building (714) 667-2738
Bus Information O.C. Transportation Authority (714) 636-7433
City Hall Business Hours Information (714) 647-5300
City Manager City Manager’s Office (714) 647-5200
Code Enforcement Community Preservation - Planning & Building (714) 667-2780
Couch Removal (on public property) Public Works Agency (714) 647-3380
Crime Prevention Orange County Crime Stoppers (855) TIP-OCCS
Domestic Violence/Other Assistance – Hotline Police Department – Family Justice Center (714) 245-8278
Election Information Clerk of the Council (714) 647-6520
Emergency – Report Dispatch 911
Employment with the City of Santa Ana Personnel Services (714) 647-6500
Employment Services & Job Training W.O.R.K. Center (801 West Civic Center Drive, Suite 200) (714) 565-2600
Fair Housing & Foreclosure Prevention Orange County Fair Housing (714) 569-0823
Freeways/Highways/Detours, etc.- Hot Line Caltrans (Dept. of Transportation) (949) 724-2000
Graffiti Removal on General Public Works Agency TOLL FREE (877) 786-7824
Graffiti Hotline-any time Public Works Agency TOLL FREE (877) STOPTAG
Graffiti Removal on Bus Stop Shelters O.C. Transportation Authority / Customer Relations Caltrans (714) 636-7433
Graffiti Removal on Highways/Freeways O.C. Transportation Authority / Customer Relations Caltrans (949) 936-3500
Graffiti Task Force (Police) Police Department (714) 245-8769
Hazardous Waste Disposal County of Orange Integrated Waste Management (714) 834-6752
Home Security Inspection (Community Relations) Police Department (Community Relations) (714) 647-5840
Housing Authority Housing Authority (714) 667-2200
Human Relations Dispute Resolution / Mediation Orange County Human Relations Commission (714) 480-6570
Human Relations Dispute Resolution / Mediation OCHRC Dispute Resolution Center (714) 480-6572
Human & Social Services (Homeless outreach) 211 Orange County 211
Human & Social Services (Homeless Hotline) City of Santa Ana (714) 647-5341
Legal Assistance (Civil) Public Law Center Legal Aid Society of OC (714) 541-1010
Legal Assistance (Civil) Public Law Center Legal Aid Society of OC (714) 571-5200
Legal Assistance (Debt Relief) Consumer Credit Counseling (800) 213-2227
Mayor & City Council Mayor / Council (714) 647-5200
Mobile Food Vending Vehicle Anonymous Complaint Line Orange County Environmental Health (714) 433-6000
Mosquito and Vector Control (West Nile Virus Info) Orange County Mosquito and Vector Control District (714) 971-2421
Museum Bowers Museum (714) 567-3600
Natural Gas The Gas Company (800) 427-2200
Neighborhood Initiatives Program   (714) 667-2260
Noise Complaints Police Department (714) 834-4211
Obstructing Bushes & Trees Public Works Agency (714) 647-3380
Orange County Fire Authority Orange County Fire Authority (OCFA) (714) 573-6000
Orange County Fire Authority General Information Community Relations (714) 573-6200
Overcrowding Community Preservation /Code Enforcement (714) 667-2780
Paramedics – (Emergency? 911) Dispatch – Orange County Fire Authority (714) 573-6000
Park Rangers Police Department – (Dispatch) (714) 834-4211
Parking Control Police Department (714) 245-8225
Parking - Inoperative Junk cars Vehicles on Street Police Department Community Preservation / Code Enforcement (714) 245-8225
Parking - Inoperative Junk cars Private property Police Department Community Preservation / Code Enforcement (714) 667-2780
Poison Center California Poison Control System (800) 876-4766
Police Dispatch (Report crimes, non-emergency) Police Department (714) 834-4211
Potholes Public Works Agency (714) 647-3380
Pupil Support Services Santa Ana Unified School District (714) 433-3481
Pushcart Information / Problems Community Preservation/Code Enforcement (714) 667-2780
Recreation Programs Parks, Recreation, & Community Services Agency (714) 571-4200
Recreation Programs El Salvador Center Parks, Recreation, & Community Services Agency (714) 647-6558
Recreation Programs Jerome Center Parks, Recreation, & Community Services Agency (714) 647-6559
Recreation Programs Memorial Center Parks, Recreation, & Community Services Agency (714) 571-4242
Recreation Programs Salgado Center Parks, Recreation, & Community Services Agency (714) 571-4267
Recreation Programs Santa Anita Center Parks, Recreation, & Community Services Agency (714) 647-6552
Recycling, Energy Conservation Santa Ana Green Program (714) 647-5088
Residential Permit Parking & Traffic Studies Public Works Agency - Traffic Engineering (714) 647-5623
Rodent / Rat Problem Orange County Vector Control (714) 971-2421
Sanitation (overgrown yards, etc.) Public Works Agency (714) 647-3309
School Police Services Santa Ana Unified School District (714) 558-5535
Senior Information Santa Ana Senior Center – Parks, Recreation, & Community Services Agency (714) 647-6540
Shopping Cart Removal Code Enforcement (714) 667-2780
Street Cleaning Public Works Agency (714) 647-3380
Street Lights – Customer Service Southern California Edison (800) 655-4555
Swimming Pools – Public Parks, Recreation, & Community Services Agency (714) 571-4200
Swimming Pools – Private Public Works Agency (714) 647-3336
Tenant / Landlord Problems Orange County Fair Housing (714) 569-0823
Traffic Safety Police Department (714) 245-8200
Trash Pickup & Dumpsters Trash Pickup Waste Management Ware Disposal Co., Inc (714) 558-7761
Recycling Waste Management Ware Disposal Co., Inc (714) 834-0234
Unsanitary and Unsafe Housing Community Preservation – Planning & Building Agency (714) 667-2780
Voter Registration Orange County Registrar (714) 567-7600
Water Bill – Water Public Works Agency Finance (714) 647-3320
Water Bill – Water Public Works Agency Customer Service (714)647-5454
Zoning information Planning and Building Agency (714) 647-5804
Zoo Santa Ana Zoo (714) 836-4000