FAQ Topic: Payments and Taxes

How do I pay a bill?

The City of Santa Ana accepts different methods of payment depending on the bill type. Visit our “Pay a bill” page for more information.

What do I do if my water is turned off for Non-Payment?

If your service is disconnected for non-payment then you must contact the Municipal Utility Services staff immediately by telephone at (714) 647-5454.  The re-connection of service may require payment in full of the amount owed and a re-connection charge may also be applied.

Why should I get a dog license?

There are many reasons to license your dog. Licenses allow animal control or shelters to identify your dog and get them back to you quickly and safely. Licensed dogs are often allowed a longer stay at an animal shelter to allow the you to retrieve your dog. A dog licenses shows other people and pet owners … Continued

When is the penalty fee applied?

A penalty is due if any person fails to obtain a dog license within 15 days from the date of acquiring of a dog or within 15 days of the expiration of a dog license, whichever is applicable. In addition, dog license fees and penalties are applied retroactively for a period of up to three … Continued

How do I get a replacement tag?

Replacement tags are available at a cost of $9. To obtain a replacement tag, you may come to City Hall or mail in $9 with your name, mailing address, name of your dog and current license tag number. It is illegal for an owner of a dog to transfer any dog tag from one dog to … Continued

Are dog license applications accepted through the mail?

Application for dog licenses can be processed through the mail. However, to receive a dog license certificate, all of the following information is required: dog license application, a rabies vaccination certificate covering the entire licensing period, and any evidence for discounts as described above in “How do I get a dog license?”.

Where do I go to get a dog license?

• The Santa Ana Tax and License section handles requests for dog license and customer inquiries and can be reached at (714) 647-5257 or via email at dog@santa-ana.org. The Santa Ana Tax and License office is located at Santa Ana City Hall, 20 Civic Center Plaza, First Floor City Hall Annex, Room 1100. Parking is … Continued

How do I get a dog license?

The Santa Ana Tax and License section handles requests for Dog Licenses and customer inquiries. They can be reached at (714) 647-5257 or via email at dog@santa-ana.org. The Santa Ana Tax and License office is located at Santa Ana City Hall, 20 Civic Center Plaza, First Floor City Hall Annex, Room 1100. Parking is available … Continued

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