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How do I open a Municipal Utility Services account?

If You Are a Property Owner

You may apply for establishment of services in person, by email, or online.  The following are required to establish a new account:

  • Proof Of Ownership (Recorded Grant Deed, Final Escrow Closing Statement, Final Settlement Statement,  or Recorded Trust Deed)
  • Identification (California Driver’s License, California Identification Card, Matricula Consular, US Passport, US Military ID)**
  • Social Security Number, Federal Tax ID number or Individual Tax Identification Number**
  • Telephone Number
  • Mailing Address

**A deposit may be required if no State issued identification or U.S. Federal identification is provided.

If You Are a Tenant

You may apply for establishment of services in person, by email, or online.  The current property owner must have established a MUS account before a tenant can sign up for service.  The following are required to establish a new tenant account:

  • Proof of tenancy (Signed Rental Agreement, Signed Lease Agreement, or Signed Commercial Lease)
  • Valid Identification (California Driver’s License, California Identification Card, Matricula Consular, US Passport)**
  • Social Security Number, Federal Tax ID number or Individual Tax Identification Number**
  • Telephone Number
  • Mailing Address
  • Deposit – All new tenant accounts require a deposit to be paid.  The deposit amount is based on the size of the water meter servicing the property

**A deposit may be required if no State issued identification or U.S. Federal identification is provided.

Document Submission

You may submit the documents listed above:

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