On Tuesday, March 17, 2020, the Santa Ana City Council unanimously proclaimed a local emergency to fight the spread of COVID-19 (coronavirus) and protect public health.
Effective immediately, all City of Santa Ana municipal government buildings will be temporarily closed to the public, including City Hall. This closure period may change based on future guidance provided by Federal, State and County agencies.
Although City buildings will be closed to the public, all essential services necessary to ensure the continuing operation of local government will continue. City staff will still report to work; however, the public is asked to conduct business with the City by phone, email or online at the City’s website at www.santa-ana.org .
The following is a list of phone numbers to contact City staff:
Type a term in the input field to filter the Call List:
DEPARTMENT / AGENCY
SERVICE
PHONE #
City Attorney's Office
Litigation, Lawsuits
(714) 647-5201
City Manager's Office
Communications , Social Media , Council Services , Census 2020
(714) 647-5200
Clerk of the Council
Agendas, Minutes, Resolutions, Ordinances, Public Records Requests, Local Elections
(714) 647-6520
Community Development Agency
Housing Authority , Rental Assistance
(714) 667-222 9
Community Development Agency Community Development
Homeless Services
(714) 647-5378
Community Development Agency Community Development
WORK Center - Unemployment Assistance
(714) 565-2686
Community Development Agency Community Development
WORK Center - Employment Information
(714) 565-2600
Community Development Agency
Economic Development , Business Assistance
(714) 647-5477
Community Development Agency
Community Development Block Grant (CDBG)
(714) 647-6561
Community Development Agency
Emergency Solutions Grant (ESG)
(714) 667-2256
Finance and Management Services
Municipal Utility Services (Water Billing), Paramedic Subscription Services
(714) 647-5454
Finance and Management Services
Business Tax & Licensing
(714) 647-5447
Finance and Management Services
Proactive Rental Enforcement Program (PREP)
(714) 647-5335
Finance and Management Services
Dog License
(714) 647-5257
Finance and Management Services
Parking Citations
(800) 989-2058
Human Resources Department
(714) 647-5340
Library Services
Library Cards , Bookdrops remain open and materials can still be returned to either library location.
(714) 647-5250
Parks and Recreation
Parks and Facilities
(714) 571-4200
Parks and Recreation
Recreation
(714) 571-4200
Parks and Recreation
Senior Services
(714) 647-6540
Planning and Building Agency
Main Line
(714) 667-2700
Planning and Building Agency Planning and Building
Planning
(714) 647-5804
Planning and Building Agency Planning and Building
Building Safety
(714) 647-5800
Planning and Building Agency Planning and Building
Building Inspections
(714) 667-2738
Planning and Building Agency Planning and Building
Code Enforcement
(714) 667-2780
Police Department
(Non-Emergency Line)
(714) 834-4211
Police Department Police Department
In the event of an emergency, please call:
9-1-1
Public Works Agency
Public Works Dispatch
(714) 647-3380
Public Works Agency
Graffiti Removal
(877) 786-8724
Public Works Agency
Pothole Repair
(714) 647-3380
Public Works Agency
Street Sweeping
(714) 647-3380
Public Works Agency
Tree Services
(714) 647-3330
Public Works Agency
Waste Management
(714) 558-7761
We deeply apologize for the inconvenience this closure may cause, but we appreciate the public’s understanding and support.
As always, in the event of an emergency, please call 9-1-1. For all other information, please contact the City of Santa Ana at (714) 647-5400.
Please check back as this page will be updated with additional services.