COVID-19 ADVISORY MESSAGE
The City of Santa Ana Planning Division is dedicated to caring for the health and well-being of our customers, employees, and our community. In an abundance of caution, we have adjusted the way we provide all development related services by exercising healthy distancing and best practices as recommended by the CDC. We appreciate your flexibility and patience during this unprecedented public health crisis. Public counter assistance and services will be handled by appointment only; phone, email, and teleconferencing are also available.
PUBLIC COUNTER (BY APPOINTMENT ONLY) - Major Submittals
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New minor projects, such as:
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Please email PlanningDepartment@santa-ana.org to schedule an appointment for development projects and discretionary action applications, such as:
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PLAN DROP OFF AREA - Counter Application and Minor Project Submittals
Located adjacent to the City Hall Ross Annex Monday through Thursday from 8:00 a.m. to 1:00 p.m. and do not require an appointment or a counter visit. Please do not leave payment with these applications. Your applications will be taken in after 48 hours and reviewed for completeness, after which a planner will contact you to arrange payment options.
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Resubmittals for minor projects, such as:
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For any additional questions please email PlanningDepartment@santa-ana.org or call (714) 647-5804. For additional information regarding COVID-19, click here. A list of helpful numbers for the City services offered at City Hall can be found at City phone numbers.
