Planning and Building Public Counter Appointments

The Planning and Building Agency public counters are now open for visit by appointment only. The counter hours are: Monday through Thursday and alternate Fridays from 8:00 a.m. to 1:00 p.m.

Appointment Information:

  • Appointments are available online only. Walk-ins are not accepted, but same-day appointments may be available.
  • Appointment intervals are 20 minutes.
  • A maximum of two (2) individuals per appointment will be serviced.
  • Customers wishing to visit multiple agencies during a single visit (i.e., the Planning and Building Agency and the Public Works Agency) must book individual appointments for each service.
  • Customers must arrive no earlier than 15 minutes before their scheduled appointment and no later than 5 minutes after their scheduled appointment start time. Late arrivals will be automatically deleted from the system.
  • To better service your permit issuance  appointment please be sure to have approvals from all required agencies prior to scheduling an appointment for your permits.  This includes agencies  such as Planning, Public Works, Police Department, OC Health, school district, and/or Orange County Fire Authority (OCFA).
  • Payment by credit card is limited to $5,000. Multiple credit card transactions in excess of $5,000 will not be accepted.

  • Please have all applications, permits, and forms printed and completed prior to arrival.

Planning Division Applications            Planning Division Fees            Building DIvision Applications


We ask for patience from customers while we are adjusting to this new process. We look forward to seeing you!

To begin scheduling your appointment please select Schedule an Appointment