The City of Santa Ana is extending the suspension of street sweeping parking tickets through May 31 and providing a 90-day extension for business license, dog license and PREP payments.
The City is continuing its order stopping water and sewer service disconnections.
These measures by City Manager Kristine Ridge, as authorized by the City Council’s declaration of a local emergency on March 17, are intended to provide financial relief and help the public comply with the Governor’s stay-at-home order.
STREET SWEEPING TICKETS:
Vehicles will not be ticketed for violating street sweeping parking restrictions through May 31.
The suspension of street sweeping tickets is retroactive to March 15, so any tickets that may have been received from that date or later do not need to be paid.
All other parking and traffic rules, restrictions and permit requirements remain in effect. However, the City isn’t currently charging penalties for late payment of parking violations.
Anyone who has a Santa Ana Business License Annual Tax due date of March 31 through June 30 has a 90-day extension from the due date to make the payment without penalties or interest. This extension includes business license accounts with Business Improvement District (BID) charges.
Customers can make use of our free online payment portal at www.santa-ana.org/businesstaxbillpay or they may renew by mail addressing envelopes to CITY OF SANTA ANA, PO BOX 1964, SANTA ANA CA 92702. For specific inquires on your account, please email us at BusinessTax@santa-ana.org or call us at (714) 647-5447.
Santa Ana Municipal Code requires a license for every dog over the age of 4 months that is owned, kept or harbored by, in the custody of, or under the control of any person within the city.
Those who are required to pay a dog license fee to the City of Santa Ana from March 31 through June 30 have a 90-day extension to make the payment and won’t be charged late fees or penalties.
For more information and to make an online payment, visit www.santa-ana.org/residents/bill-pay-city-services/dog-license
PROACTIVE RENTAL ENFORCEMENT PROGRAM:
Anyone who has a Santa Ana PREP (Proactive Rental Enforcement Program) Fee due date of March 31 through June 30 has a 90-day extension from the due date to make the payment without penalties or interest.
Customers can make use of our free online payment portal at
www.santa-ana.org/prepbillpay or they may renew by mail addressing envelopes to CITY OF SANTA ANA, PO BOX 1964, SANTA ANA CA 92702. For specific inquires on your account, please email us at PREPbill@santa-ana.org or call us at (714) 647-5447.
WATER SERVICE AND BILLING:
The City Manager’s previous executive order stopping water and sewer service disconnections due to non-payment remains in effect. The City isn’t charging late fees or penalties for water and sewer bill payments.
Municipal Utility Services can be reached at firstname.lastname@example.org. For more information, visit www.santa-ana.org/residents/information-new-residents/water-servicepay-my-water-bill
Payment plans are available for the above City charges. Please email the appropriate email address and provide your account information.
For COVID-19 updates and resources from the City of Santa Ana, go to www.santa-ana.org/covid19 and follow @CityofSantaAna on Facebook, Instagram and Twitter; sign up to receive email and text alerts at Nixle.com; download the mySantaAna app; and join Nextdoor.com to connect with neighbors and get City news.