New Public Records Portal Improves Transparency

Date: March, 18 2021 Category: City Manager’s Newsletter, Clerk of the Council

Providing access to public records and ensuring transparency at City Hall is an essential element of a democratic government. To make this easier, Clerk of the Council Daisy Gomez has unveiled the City of Santa Ana’s new public records request system through NextRequest, a powered transparency portal for streamlining city public records requests and releasing public records. The NextRequest portal gives the public unprecedented insight into public requests submitted to the City and puts a searchable archive of responsive documents at your fingertips.

For the first time, anyone will be able to see the approximately 1,600 requests that are made to Santa Ana each year. Visitors to the site will also have access to responsive documents released, akin to the “release to one, release to all” policy being piloted for Freedom of Information Act (FOIA) requests at the federal level. This ensures that once a government document has been made public once, anyone will have access to it.

NextRequest makes public records easier for governments to provide and the public to access. Founded in 2015 by three former Code for America fellows, NextRequest is used by governments throughout the United States.