About Us

The Information Technology Department is an Internal Service department within the City of Santa Ana organization.  With about 17 FTEs and an operating budget of around $9m, we are organized into three main divisions – Administration, Applications & Client Services, and Infrastructure Services.  We are a full service organization providing a centralized resource for technology deployment and support throughout the City.

Services provided include e-mail, Internet/Intranet, business application systems and support, geographic information system (GIS) support, project management, voice and data network management, server and data center management, cybersecurity, user support help desk, personal computer, printer, and technology acquisition and support. We strive to provide our customers high value and excellent customer service.

 

Information Technology Organization Chart, City of Santa Ana