Internet Access Survey


Take Our Survey on Internet Access

How Does a Business or Resident Take the Survey? From a computer at your primary residence or business location, please take 5-10 minutes to complete this survey. 

Take the Survey in English Realizar la encuesta en español Làm bài khảo sát bằng tiếng Việt


The City of Santa Ana is reaching out to the business and residential community to better understand the need for additional internet services and how the City can help.

The City of Santa Ana has partnered with Magellan Advisors, an industry-leading broadband planning firm, to assess the availability of affordable, reliable internet for its residents and businesses. A primary goal of the survey is to gather information from organizations and residents within our community to better understand their unique needs, current challenges, and ways in which the City can positively impact the delivery of internet services.

From a computer at your primary residence or business location, please take 5-10 minutes to complete this survey

Internet has become the indispensable utility of the 21st century, driving the prosperity of communities and supporting their long-term goals. Access to the internet improves the quality of life for residents and businesses in Santa Ana. Access to reliable and affordable internet for students and residents are vital, especially during COVID-19.

We appreciate your participation in this project by taking the City of Santa Ana Internet Survey linked below in English, Spanish, and Vietnamese. The survey should be completed by the person in your household or organization who selects and pays for internet services.

Thank you for your participation!

Drop Off Written Surveys - Surveys that need to be hand written can be picked up and dropped off at the following locations:

  • City Hall - 20 Civic Center Plaza, Santa Ana, CA 1st Floor at the visitor’s reception desk

  • Santa Ana Public Library - 26 Civic Center Plaza Santa Ana, CA 92701 

  • New Hope Public Library - 122 N. Newhope St. Santa Ana, CA 92703

  • Santa Ana Zoo Entrance - 1801 E. Chestnut Ave. Santa Ana, CA 92701 

  • El Salvador Community Center - 1825 W. Civic Center Dr. Santa Ana, CA 92703

  • Roosevelt Walker Community Center - 816 E. Chestnut Ave. Santa Ana, CA 92701

  • Southwest Senior Center - 2201 W. McFadden Ave. Santa Ana, CA 92704 

  • Santa Ana Senior Center - 424 W. 3rd St. Santa Ana, CA 92701

  • Delhi Center - 505 East Central Ave. Santa Ana, CA 92707

Downloadable PDF Surveys