Addressing Homelessness

Why Are People Homeless?


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Did You Know? 

On October 1, 2019, City Manager, Kristine Ridge provided an overview of homelessness in Santa Ana and introduced a homeless strategic plan that includes a four-step action plan with a focus on four core areas: Clean, Outreach, Housing and Communication. To view a copy of the City Council Homeless Presentation, click here.


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Permanent Supportive Housing


Permanent Supportive Housing Infographic.pdf

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A Regional Approach

Nonprofits join forces in experimental program to help O.C. homeless

(Read the article below)


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Emergency Solution Grant (ESG) and Homelessness

The ESG program provides funding to non-profits to offer services to individuals experiencing homelessness or at imminent risk of losing their housing due to eviction, foreclosure, or utility shutoffs.

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Homelessness is a complex issue that requires everyone's attention. Our community has the need to understand the many root causes of homelessness and what is being done to address the issue. The City, along with our numerous partners is doing our part to ensure that homelessness is addressed on behalf of our residents and community.

Who Can I Call?

211OC is a social services resource for people who are in need of help, including, but not limited to food resources, rental and utility assistance, free transportation, a place to sleep, and mental health services, and more.  

To learn more about 211OC, please visit 

211 - Video -

Homeless Hotline:  714-647-5341

MySantaAna App

If you are a resident or business owner wishing to report a concern about homelessness such as abandoned property on City right-of-way, you may download the free MySantaAna application with an iPhone or Android and report service requests under Report Encampment. You may also contact Public Works Dispatch by calling 714-647-3380.