Planning Division

Planning staff is assisting customers at the public counter by APPOINTMENT only, via email through , phone and teleconferencing are also available 

Schedule Counter Appointment

Attention:  Friday, October 22, 2021 from 11:00 a.m. to 3:30 p.m. Cashier Counter Services will not be available.


Major Applications/Submittals - email first before scheduling appointment

  • Landscape plans
  • Neighborhood reviews
  • Lot mergers
  • Lot line adjustments
  • Commercial cannabis applications
  • Facade remodels
  • New projects > 2,500 SF
  • Subdivisions
  • CUPs, Variances, Minor Exceptions
  • Zone Changes
  • General Plan Amendments


Minor Applications/Submittals - schedule appointment or email

  • Certificate of Occupancy
  • Entertainment permit
  • Front yard fence
  • Home occupation permit
  • Land Use Certificate
  • Reasonable accommodation
  • Reroof permits
  • Sign
  • Sign program
  • Temporary sign (banner)
  • Temporary trailer
  • Underground utility waiver
  • Window replacement
  • Reroof permits
  • Tenant Improvements (TI)
  • Home Additions



If your project has already been assigned to a case planner, please contact them for arrangements to resubmit plans for Planning review.


No drop-off plans will be accepted.


For any additional questions, please email call (714) 647-5804.   A list of helpful numbers for the City services offered at City Hall can be found at City phone numbers.


Current Planning

This section works with developers and property owners to facilitate new development in the city and implement the City’s commercial cannabis ordinances.

Major Projects and Monthly Development Project Reports

Interactive Projects Map

Historic Preservation

Forms, Fees, Applications, and Handouts

Citywide Design Guidelines

Zoning Documents

Cannabis Resources Portal

Advance Planning

This section performs long-range planning for the City including: General Plan maintenance, coordination with regional agencies, and annual reporting to state agencies.

General Plan Update

Circulation Element Update

Housing Element Update

Climate Action Plan

Housing Opportunity Information

Zoning Map

General Plan Map

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Neighborhood Initiatives

The Neighborhood Initiatives team works with Santa Ana's 64 neighborhood associations and community based groups to build capacity, solve problems and encourage civic engagement.

About Us 

Our Neighborhoods

Building Stronger Neighborhoods

Santa Ana's Resources and Networks

Neighborhood Meetings Schedule


Old OC Courthouse
Historic Preservation & Urban Design

This section implements the City's Historic Preservation program and maintains the Citywide Design Guidelines.

Local Register of Historic Properties

Historic Properties Map

Mills Act Contract Application


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Property Information Search

Access information about any Santa Ana property. Search by address or parcel number.



Have a question about making any property changes to your residence or business? Our FAQ provides answers and links to any permits you may need.

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