The California State Public Health Officer is ordering all individuals living in the State of California to stay home or at their place of residence.

Details can be found on the State website - Daily Updates on COVID-19 Cases in Orange County

Who to Call: COVID-19 Hotlines, Report Open Businesses and Fraud, Reach City Services

Date: March, 25 2020 Category: City Manager, COVID-19

The City of Santa Ana recognizes there are many questions and uncertainties about the continually changing COVID-19 (coronavirus) situation. Here are some important phone numbers, websites and resources to help you get answers.


  • MEDICAL QUESTIONS: OC Health Care Agency hotline for medical or health information inquiries: 1-800-564-8448. Open 9 a.m. to 6 p.m. every day.
  • NON-MEDICAL QUESTIONS: Orange County public information hotline for non-medical questions: (714) 628-7085. Open 9 a.m. to 6 p.m. every day.
  • TEXT UPDATES: Receive updates and resources from Orange County Emergency Operations Center relating to COVID-19 in Orange County on mobile phones by texting OCCOVID19 to 888777.
  • SHUT-DOWN VIOLATIONS: OC Health Care Agency referral line to report any health care-regulated businesses (food service, restaurants, bars, etc.) that are not complying with the Governor’s shut-down order: 714-433-6000
  • SCAM HOTLINE: Orange County District Attorney Coronavirus Scam Hotline to report price gouging of more than 10% or COVID-19 scams: (714) 834-3482. Reports can also be emailed to More information at
  • CONSUMER COMPLAINT: You can also file a complaint about a business with the California Attorney General’s Office at
  • RUMOR CONTROL: Federal Emergency Management Agency (FEMA) rumor control website:
  • CITY SERVICES: City of Santa Ana essential services remain in operation. Call the main line at (714) 647-5400 or go to for updates and phone numbers.


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