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City of Santa Ana
20 Civic Center Plaza
Santa Ana CA 92701
Phone: 1 (714) 647-5400
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The City of Santa Ana
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Employee and Community Relations Division


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Labor Relations

The Employee and Community Relations Division works with City departments to interpret labor agreements, address and resolve employee grievances, and assist with employee disciplinary processes, which may include disciplinary review hearings before the City Council-appointed Personnel Board. The division also investigates discrimination and harassment complaints, and conducts random drug and alcohol testing of employees to comply with federal requirements. The Employee Relations Manager serves as the chief negotiator representing the City's interests during contract negotiations with various labor unions and employee associations.
City-Labor contracts.

Americans with Disabilities Act Compliance

The Employee and Community Relations Division administers the City's program to comply with both state and federal laws concerning access and accommodation for individuals with disabilities.

Employee Training

The Employee and Community Relations Division provides a wide range of training to employees. Classes are designed to strengthen and improve technical skills, supervisory and management techniques, general knowledge, and quality/continuous improvement methods. The Division also coordinates the award-winning Public Business Academy.

Diversity Program

The Employee and Community Relations Division develops annual and biannual reports describing the ethnic and gender composition of the City workforce. These reports provide statistical information on each department in the City, and the City workforce as a whole.

Internship Program

The Employee and Community Relations Division's Internship Program recruits, trains, and develops high school, college, and graduate level students interested in exploring employment opportunities in city government.

Employee and Community Relations Organizational Chart.

 

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