Paramedic Subscription Q and A
Q: Who is eligible to join the Membership Program?
A: Any resident within Santa Ana may join.
Q: What does the $48.55 membership fee cover?
A: The membership fee covers all emergency medical services provided by the Santa Ana Fire Department, within the area normally serviced by the Fire Department.
Q: Whom does the membership fee cover?
A: All permanent residents of a member's household.
Q: Are visitors of residential members covered?
A: No. Only permanent residents of a member's household.
Q: If I decide not to join the Membership Program, what are the charges for E.M.S. Services?
A: Anywhere from $300.00 to over $1,000.00 depending upon the service level provided.
Q: If I move out of the city after paying the annual membership fee, will I be entitled to a refund?
A: No. There will be no refunds.
Q: Will my membership cover routine ambulance, such as trips from hospital to home or rest home to a hospital?
A: No. E.M.S. is for emergency use only.
Q: Will the Santa Ana Fire Department still respond if I do not become a member?
A: Yes. The Fire Department will respond to any call for help.
Q: Will I be responsible for any of the charges if I become a member?
A: No. If you become a member of this low cost emergency service, no payment will be required of you; however, your insurance, Medicare or MediCAL will be billed. If you are not a member, the usual fees for services rendered by the Santa Ana Fire Department will be billed to the person receiving the services.