Q:  Who is eligible to join the Membership Program?

A:  Any resident within Santa Ana may join.

Q: What does the $40.50 membership fee cover?

A:  The membership fee covers all emergency medical services provided by the Santa Ana Fire  Department, within the area normally serviced by the Fire Department.

Q: Whom does the membership fee cover?

A: All permanent residents of a member's household.

Q:  Are visitors of residential members covered?
A: No. Only permanent residents of a member's household.

Q: If I decide not to join the Membership Program, what are the charges for E.M.S. Services?
A: Anywhere from $82.30 to over $700 depending upon the service level provided.

Q: If I move out of the city after paying the annual membership fee, will I be entitled to a refund?
A:  No. There will be no refunds.

Q: Will my membership cover routine ambulance, such as trips from hospital to home or rest home to a hospital?
A: No. E.M.S. is for emergency use only.

Q: Will the Santa Ana Fire Department still respond if I do not become a member?
A: Yes. The Fire Department will respond to any call for help.

Q: Will I be responsible for any of the charges if I become a member?
A: No. If you become a member of this low cost emergency service, no payment will be required of you; however, your insurance, Medicare or MediCAL will be billed. If you are not a member, the usual fees for services rendered by the Santa Ana Fire Department will be billed to the person receiving the services.