The Treasury Division is the central processing center for all payments made to the City of Santa Ana. A payment drop box is located at the entrance to City Hall. Payments made through the night drop box are picked up during business days at 8:00 a.m. for same day processing. Payments deposited in the drop box after 8:00 a.m. are processed the next business day.

20 Civic Center Plaza, First Floor City Hall

Office hours are 9:00 a.m. - 5:00 p.m.

Monday through Friday, except observed legal holidays

Parking is available in the Civic Center Plaza, off Santa Ana Blvd. between Ross Street and Flower Street. There is a parking fee.

Telephone number is 714-647-5440

Fax number is 714-647-5089

The following items may be paid at the Treasury Cashier window:

Municipal Utility Services
A Municipal Utility Services statement is required to facilitate payment processing. To obtain a bill, contact the Municipal Utility Services section at the address noted above or call (714) 647-5454.

City of Santa Ana Parking Citations (Parking Tickets)
Please remember to bring the parking citation to facilitate payment processing. If the parking citation is misplaced, the license plate number of the vehicle is required for the customer service staff to process payment.

Note: Traffic, misdemeanor and felony violations are handled through the County of Orange. To contact the County, call (714) 834-2200.

Business License Taxes
A Business Tax bill is required to facilitate payment processing. To obtain a bill, contact the Tax and License section located at the address noted above or call (714) 647-5447.

Dog Licenses
A Dog License bill is required to facilitate payment processing. To obtain a bill, contact the Tax and License section located at the address noted above or call (714) 647-5257.

Paramedic Response Billing (Emergency Medical Services)
An invoice is required to facilitate payment processing. To obtain a replacement bill, call Whitman Enterprises, the City’s third party administrator at (800) 772-6552.

Paramedic Subscription
An invoice is required to facilitate payment processing. To obtain a bill, contact the Accounting Office at (714) 647-5430.

Building Permits

Including, but not limited to: building, mechanical, electrical, plumbing, water service and street-work.

A permit is required to facilitate payment processing. For information regarding the appropriate agency to obtain a permit, call Development Services Information at (714) 647-5800.

The following are acceptable FORMS OF PAYMENT:

Cash
Checks (with name and address imprinted)
Credit Cards: MasterCard or VISA
Money Orders
Cashier Checks
Traveler Checks

The City accepts all forms of payment noted above. Checks, money orders, cashier checks can be submitted in person, mail or night drop-box.  Also, online payments can be made for the municipal ultility services using a credit card, or you may set up automated payments (ACH) to be withdrawn from your checking account.  An administrative fee to offset the cost for this program will be charged.  Please follow this link to get started.

The night drop-box is located outside the Santa Ana Blvd. entrance to City Hall. A bill or invoice is required to facilitate payment processing. Payments made through the drop box are picked up during business days at 8:00 a.m. for same day processing. Payments deposited in the drop box after 8:00 a.m. are processed the next business day.